Last updated: 7 September 2026. This Privacy Policy explains how Pyramid Recovery Services handles personal information when you contact us or use our website.
1. Who We Are
Pyramid Recovery Services provides vehicle recovery, breakdown recovery, roadside assistance, vehicle transport, jump-start support and mobile tyre fitting services in Slough, Windsor, Maidenhead, Berkshire and surrounding areas, with UK-wide transport where suitable.
Contact: +44 7967 290408 ยท recoveryservicespyramid@gmail.com
2. Information We May Collect
When you contact us, we may receive information needed to respond to your request or arrange a service, such as your name, phone number, email address, vehicle details, collection and destination addresses, service requirements and details you choose to provide about a breakdown or incident.
3. How We Use Information
- To respond to enquiries and provide quotations.
- To arrange and deliver recovery, transport, roadside or tyre services.
- To communicate about appointments, locations, updates and service requirements.
- To maintain business records and handle payments or invoices where applicable.
- To protect our website, business and customers from misuse or fraud.
- To meet legal, regulatory or insurance-related obligations where required.
4. WhatsApp, Phone and Email
If you contact us by phone, WhatsApp or email, the information you provide is used to handle your enquiry and deliver the requested service. These communication services may process information under their own privacy policies and terms.
5. Website Cookies and Third-Party Services
Our website may use third-party services such as Tailwind CSS, Font Awesome and Google Maps to provide website styling, icons or location functionality. These services may process technical information according to their own policies. We do not use this website to intentionally collect sensitive personal information.
6. Sharing Information
We do not sell your personal information. We may share relevant information where necessary to provide a requested service, process a payment, work with a service provider, deal with an insurer or authority, or comply with a legal obligation.
7. Data Retention and Security
We keep information only for as long as reasonably necessary for the purpose for which it was collected, including business, accounting, insurance and legal record-keeping requirements. We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed completely secure.
8. Your Rights
Depending on your circumstances and applicable UK data-protection law, you may have rights to request access to, correction or deletion of personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. You may also have the right to complain to the UK Information Commissioner's Office (ICO).
9. Contact Us
For privacy questions or requests, contact Pyramid Recovery Services at recoveryservicespyramid@gmail.com or +44 7967 290408.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements. The latest version will be published on this page with an updated date.